Have you Spoken to Our Customer Retention Agent?
Many times you think you are getting the best deal when you talk to the customer retention agent, but maybe the whole thing is a big scam?
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Cell Phone
The Illusion of Good Service
Find out why good customer service is so hard to come by these days. Explore the challenges faced by the financial and retail industries.
Billing Costs Money too, ya know!
Discover the hidden costs of cell phone bills and how Bell Mobility added an unexplained $2.00 charge. Find out the twist at the end!
Cell Phones (the saga continues)
Yesterday we learned of my quandary with Bell Mobility who seemed to have overcharged me for a phone that was no longer on their network. Today we learn just how obfuscated this can all become.… Read More »Cell Phones (the saga continues)
Cell Phones (a continuing saga)
Will I ever get my cell phones and associated billing to a level that I am satisfied with? I really doubt it as this story shows.
